ERROR CONSULTING/MANAGING RULES - Alerts and Insights

[dudahl (Duda)]

The message error ("Unable to load rules") below appears when I try to consult or manage the rules on Stack Management > Alerts and Insights.
I've already tried to look for similar bugs here, but all of them were found on version prior than mine (which is v 8.6.1).

Can you please advise how to fix this error?
Thanks!

[Tortoise]

Hello @dudahl
Welcome to the community!!

In your environment could you please check the status of index :
.kibana_alerting_cases_*

As per the error this index must be having issues because of which the page is not loading.

Thanks!!

[stephenb (Stephen Brown)]

Hi @dudahl

You are in a non default Space

Is that Space Granted privileges to alerts / alerts index?

You need to check the space and your role privileges

[dudahl (Duda)]

@Tortoise

.kibana_alerting_cases_*

Hi guys @stephenb @tortoise, thanks for the replies!!

I'm using the user "elastic", which is a superuser and shouldn't have any permission issues.

I think it's interesting to say that I already had 600+ rules (which are still functional) just in this space. I can check the logs tab too (screenshot below), but I can't view and manage the rules (through the tab in the first screenshot).

I also couldn't find the .kibana_alerting_cases_* index in my env.

[Tortoise]

Hello @dudahl

Please execute the below query via DevTools and share the results :

GET /cat/shards/.kibana_alerting_cases*?v&h=index,shard,prirep,state,store,ip,node

Thanks!!